Automation for everyone
As Norway’s automation revolution progresses, the health sector leads the charge. To combat time constraints, more doctors’ offices and health institutions are adopting fully digital payment systems to streamline patient registrations, payments and day-to-day operations.
Microlog is at the forefront of this transformation, empowering health clinics with self-serviced patient check-ins upon arrival and flexible payment solutions – all from one convenient machine, The Health Kiosk.
New payment solutions for growing needs
Mariann Sunde, the sales manager within health at Microlog, has witnessed the rapid development of the last three years.
“We notice that more and more offices are opening their eyes to solutions that make it easier for both patients and employees. It frees up time, provides quick and secure payment and less follow-up afterwards,” she explains.
“Microlog’s system is easy for patients to use and simple for us to manage digitally, from sending out claims to withdrawing them and correcting sums.“
– Hanne Warlo Borgen, Stasjonsgata Medical office
With VIPPS integration, efficiency has soared. “VIPPS provides faster settlements, excellent accessibility for patients, and significant time savings for medical secretaries. This allows you to focus on other critical tasks,” Mariann adds.
One exciting development is the introduction of our small, hand-held terminal, ideal for smaller practices where larger units aren’t feasible. “This simplifies operations for physiotherapists, specialists, and small clinics. Our hand-held version ensures seamless integration between patient logs and accounting programs, streamlining both,” Mariann notes.
Our continous innovative development attracts new clients. To support our new customers, Microlog has expanded its support team.
“We’ve hired two new support staff to maintain our high service standards. Our existing customers are our top priority, and we’re committed to ensuring they continue to receive impeccable service,” Mariann says.
Industry engagement
Looking ahead, Mariann and her team at Microlog are gearing up for a busy future.
“In October, we’ll be at the Nidaros Congress showcasing our products to the industry. We’re also attending other conferences to reach those who haven’t yet seen what we offer. It’s crucial we share our innovations,” she says.
With a curious, innovative development team and a robust service network ready to engage with customers, Microlog is poised for continued success. The future looks just as busy and promising as the journey so far!